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Customer Service Returns and Shipping Information


GENERAL RETURN POLICY: 30 days allowance from purchase date for all returns. E-Mail us promptly to obtain a Return Authorization Number. A re-stocking fee of 10% applies on all returns except when item is defective or has been erroneously shipped. Purchase amount is credited upon our receipt of both product and packaging in original condition. If an item is defective or erroneously shipped by us, upon receipt of the same we will refund you for return shipping up to $5.00.

  • CANADIAN AND PUERTO RICO SHIPMENTS:CellularAccessories.com now ships also to Canada and Puerto Rico. To these locations we ship 3 Days Select only for $19.99 including brokerage.



    Click on the link below to communicate with the proper department:

    Product Returns

    Customer Service



    U.S. SHIPPING RATES:

    FREE Ground Shipping (5 Business Days) on orders above $50!

    Ground Shipping (5 Business Days) 3 Day Select (3 Business Days) 2 Days Air (2 Business Days) Next Day Air (Next Business Day)
    $5.95 $8.95 $12.95 $19.95
    • All orders placed during the weekend are for Monday release.
    • All orders placed after 3:30pm EST are considered for shipping the next business day.
    • CellularAccessories.com does not ship during Federal Holidays.

      Website Errors: CellularAccessories.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price and /or incorrect information, including product availability. Under no circumstances CellularAccessories.com shall be held liable for errors in calling plan airtime or services offered by telecommunication carriers.

      Product Liability: The maximum product liability to CellularAccessories.com arising from any product sold on the CellularAccessories.com sites shall be the price of the product ordered. In no event shall CellularAccessories.com, its directors, officers, employees, agents be liable for damages related to product sold. Any legal action against CellularAccessories.com shall be governed by the laws of the State of New York.

      SALES TAX: NY Residents are charged the standard 8.625% Sales Tax . Clients from all other states shop tax free !

      $1000 MINIMUM APPLIES TO ALL FOREIGN ORDERS: BY WIRE TRANSFER ONLY, NO CREDIT CARDS ! Banking coordinates available upon request .

      SECURITY OVER THE INTERNET: All online transactions at CellularAccessories.com are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form until decoded .

      For all other enquiries :

      CellularAccessories.com
      264 West 40th Street, 14th Floor
      New York, NY 10018





  • FREE Ground Shipping (5 Business Days) on orders above $50!


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